StainlessBottle.com · Fladeo factory channel

Returns & Refunds Policy

Clear steps for documenting issues, understanding custom-order limits, and requesting a review. Preference changes on custom OEM decoration are generally not returnable.

How to start a review

1. Photograph outer cartons, labels, and affected units
2. Note PO or order number, SKU, and approximate defect rate
3. Contact support or your account manager
4. Wait for written disposition before shipping goods back

Approved remedies may include replacement, credit, or refund after inspection. Related: returns overview, billing, contact.